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WMCHANGER – WEBMONEY DEALER IN UKRAINE
Support

Service of automatic reception of requests and payments works.

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Regulations are in the process of completing. An extended description is expected. Links to existing descriptions can be incorrect. All questions ask to the technical support. Terms and Rules are correct.

Regulations of replenishment of WM - purse

METHOD OF REPLENISHMENT OF WM - PURSE TERMS OF REPLENISHMENT OF WM - PURSE
if funds transferred till 11:00 if funds transferred till 15:00 if funds transferred till 18:00
cash in Dnepropetrovsk - step-by-step instruction By prior arrangement, AT LEAST1 1 hour prior to the visit on the same day from 10: 00 to 15:00
via brance bank of Privatbank - step-by-step instruction Within the banking day from 10:00 till 18:00, upon receipt of the information of the payment from a user
via Privat24 - step-by-step instruction Immediately (during maintenance work in Privat24 delay might be 1 business day)
by a card VISA/MASTERCARD - step-by-step instruction Immediately.
via ОТP Bank - step-by-step instruction Within the banking day from 10:00 to 17:00
via Ukrsocbank - step-by-step instruction from 11:00 to 12:00 from 15:00 to 16:00 from 18:00 to 19:00
via Universal Bank - step-by-step instruction from 11:00 to 12:00 from 15:00 to 16:00 from 18:00 to 19:00
via Raiffaizen Bank Aval - step-by-step instruction Within the banking day from 10:00 to 16:00
interbank transfer within Ukraine - step-by-step instruction from 1 to 6 days. Depending on the regulation of sending and crediting funds by banks.
via PrivatMoney - step-by-step instruction from 11:00 to 12:00 from 15:00 to 16:00 from 18:00 to 19:00
via SOFT- step-by-step instruction 1 time per day or within 24 hours
via Aval-Express - step-by-step instruction 1 time per day or within 24 hours
via Ukrposhta - step-by-step instruction 1 time per day or within 24 hours
via Western Union - step-by-step instruction from 11:00 tо 12:00 from 15:00 tо 16:00 from 18:00 tо 19:00
via MoneyGram - step-by-step instruction from 11:00 tо 12:00 from 15:00 tо 16:00 from 18:00 tо 19:00


Regulations of withdrawal Webmoney (crediting of funds on accounts and cards of a user)

METHOD OF WITHDRAWAL WEBMONEY TERMS OF CONDUCTING A PAYMENT
if WM transferred till 11:00 if WM transferred till 15:00 if WM transferred till 18:00
Cash in Dnepropetrovsk- step-by-step instruction By prior arrangement, AT LEAST за 1 hour prior to the visit on the same day from 10:00 tо 15:00
on card/account of Privatbank - step-by-step instruction USD, UAH - immediately (actual charge in accordance with regulation of maintenance of a bank card)
EUR - 1 bank day(transfers in EURO are processed in "the hand" mode)
on VISA card - step-by-step instruction Immediate sending of transfers. Crediting on the bank card from 3 to 6 business days (regulations of crediting interbank transfers specify yourself in your bank).
Restrictions: up to 250 USD for 1 transaction, up to 495 USD per day for a Visa card of CIS.
Transfers are possible only on Visa cards issued by banks of the CIS. Transfers made on cards issued by non-banks of the CIS will be returned to sender less commission of the WebMoney system.
on account of OTP Bank - step-by-step instruction Within the banking day from monday to thursday from 10:00 to 17:00, friday till 15:30
on a card of Ukrsocbank - step-by-step instruction from 10:00 tо 14:00 from 15:00 tо 18:00 from 19:00 tо 21:00
on account of Universal Bank - step-by-step instruction from 10:00 tо 12:00 from 13:00 tо 14:30 from 15:00 tо 16:00
on a card of Raiffaizen Bank Aval - step-by-step instruction Within the banking day from 10:00 to 15:00
interbank transfer within Ukraine - step-by-step instruction 1 time per day or within 24 hours
via PrivatMoney- step-by-step instruction from 11:00 tо 12:00 from 15:00 tо 16:00 from 18:00 tо 19:00
via SOFT- step-by-step instruction 1 time per day or within 24 hours
via Aval-Express- step-by-step instruction 1 time per day or within 24 hours
via Ukrposhta - step-by-step instruction 1 time per day or within 24 hours
via Western Union - step-by-step instruction from 11:00 tо 12:00 from 15:00 tо 16:00 from 18:00 tо 19:00
via MoneyGram - step-by-step instruction from 11:00 tо 12:00 from 15:00 tо 16:00 from 18:00 tо 19:00


Regulations of work of customer support services

 

WORKING DAYS WEEKEND
Online support and consultations Phone mode On the main page of site from 10:00 tо 18:00 on Kiev time. by prior arrangement
Chat OnLine from 10:00 tо 18:00 not supported
Appeals via support service from 10:00 to 24:00 upon receipt of the appeals
Processing of email 1 time per day 1 time per day
Attestation from 10:00 to 18:00 by prior call by prior arrangement
Receipt of applications around the clock, only through the automatic payment form
Receipt of payments around the clock, only through the automatic payment form


OPERATIONRUN TIME
  
  
  
   


 

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